About CafeBPO


Thanks for visiting Cafe BPO, a blog and community for those who are connected with BPO/call center industry in India and around the world. That is a very broad definition. But today in most of the major metros like Delhi NCR, Mumbai, Bangalore, Chennai, Hyderabad etc. there is hardly any educated family that does not have  some connection with BPO, call center or outsourcing world. For the purpose of this blog we will be using BPO as the generic world that will include the complete outsourcing business whether captive units or GICs ( Global In-house centres) or what we call third-party BPOs.

But Cafe BPO is not a blog about business or career, it is a blog about life in a BPO and we here at Cafe BPO believe that business and career are a subset of life. So we will be talking about all three of them and our aim is to make this blog as interactive with our visitors as possible. As we develop and we get your valuable feedback we will try to keep on improving this blog so that you keep on coming back to this blog and refer your friends also.

We have a small team at the moment and we apologize in advance about the very basic nature of this blog to begin with. But once we got this idea all of us were too excited to wait for a cutting edge website. So we decided to go and start blogging as soon as possible. We plan to blog about life in a BPO and how to make the most of it.  What challenges we as individuals face in this special industry that has taken India to new heights and also created a social change that has happened with lightning speed. What people like you and us can do to make sure that we make the most out of our careers in BPO business.

We would love to hear from you what all comments you have to make will respond back as soon as possible. Please feel free to contact us and share what features and sections you would like to add to this blog and we will do our best to implement them.

The contact form can also be used to share your story  that  you may want us to publish. We are happy to showcase the winners and talented people of BPO business irrespective of the company, designation or department you work in.


Team Cafe BPO


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  4 Responses to “About CafeBPO”

  1. Very useful website. Didnt know it existed ! You should talk to more BPO employees and spread the word around. Excellent information. – Victoria

  2. Hello, This is great website and one of its kind. There may exist several others, but please pardon me as I am not a very good time manager to browse web on this. Anyway, I enjoyed reading some blogs here and impressed with the freshness in writing. Keep it up and keep me posted.

    • Hi Deepesh… Thanks a lot for your inputs, it motivates us to do better in our future posts. You can subscribe to the blog through email so that you get all the new posts in your email box. Thanks a lot.

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